Return Policy

Return Policy

At ScentZ of FaiTh, your satisfaction is our priority. Please read our return policy carefully before making a purchase.

All Sales Are Final

Due to the handcrafted and personal nature of our products, all sales are final. We do not accept returns or exchanges on candles or wax melts.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery with your order number and photos of the damage. We will work with you to resolve the issue promptly, which may include a replacement or store credit.

Incorrect Items

If you received the wrong item, please reach out to us within 7 days of delivery and we will make it right at no additional cost to you.

How to Contact Us

To report an issue with your order, please contact us with the following information:

  • Your order number
  • A description of the issue
  • Photos of the item(s) if applicable

We appreciate your understanding and thank you for supporting our small handcrafted business!